About Joe

Formerly a prosecutor, formerly a teacher, formerly a presenter, formerly a janitor, formerly a baker, formerly a dishwasher, formerly a store clerk, formerly a construction worker, and formerly a carny -- still a husband, still a dad, still a dog and cat owner, and still love foot-long hot dogs.

Colorado — come for the mountains . . . .

Listen, bumper to bumper traffic is not a concept I’m promoting. Trust me. And, without a doubt, an interstate that turns into a very long parking lot doesn’t seem the best idea to sell the wonders of Colorado. Right? I’m guessing a slogan that promotes being caught in a traffic jam on the interstate might not be the jingle that draws in the tourist dollars.

COLORADO — COME FOR THE MOUNTAINS, STAY FOR THE TRAFFIC JAMS!

Nope. That doesn’t work. But here we are at sunrise, on the way to Copper Mountain on Interstate 70, a straight shot out of Denver. Suddenly, a Colorado traffic jam in the making.

Much to my son’s chagrin, we left 25 minutes late.

“A disaster!” he informs me, as we sit with hundreds of cars in front of us and an equal number behind.

And whose fault is that? Who caused this momentous catastrophe? Who is to blame for all of our ills?

I don’t think pointing fingers really helps the dialogue move in a positive direction, do you? Isn’t that part of the problem in our troubled political times? Doesn’t blaming someone just play into the bullying culture that now seems to exist? Fire off a tweet. Honk your horn. Yell at the person in the grocery store line. We all want to justify our righteousness before God on the poor back of the person who stumbles in front of us.

I say “NO” to blaming.

And, in any case, can a person in good conscience start the day without a coffee? Let’s say a tsunami is coming or the North Koreans have lobbed the big one or the flashing light in your eyes forecasts a small brain tumor. Isn’t that the very reason to stop for coffee? And the coffee shops in Denver . . . please. Superb! And while you’re there, what about a bagel egg sandwich? I call it the Paleo Plus Diet. Forget the Whole 30, try the Whole Nine Yards.

My son is not amused by any of this.

“Unfortunately, those 25 minutes translate into another hour or two on the road,” my son informs me.

Listen, I’ve got to give him credit for remaining respectful of his elderly father, although I notice he is speed dialing potential nursing homes as we talk.

Stuck, barely moving, part of a gas-consuming nightmare. Yikes.

On the other hand, look at the view.

Wow!

And instead of skiing down a hill in mute silence or hiking up a snow-packed trail unable to breathe, the car allows us to have that family conversation, the one that used to take place after church while sitting around the dining room table eating mom’s cinnamon rolls. Well, almost.

“Dad, why are you squirming?”

You guessed it, I need to visit a restroom. This does seem to be a problem. Here and there, I see a car pulled over with a young man standing upright on the other side of the car, feet splayed, apparently staring intently at the amazing panorama. Or I see a woman sprint towards a pathetically small tree, pulling at her pants, apparently bending over to gather pine cones to spray paint for the next holiday season.

But a bathroom ? None in sight.

At last. A lonely gas station on the horizon.

Look. A portable toilet out front. Oh no. A line 30 deep awaits. People are shifting back and forth from leg to leg like a giant centipede on hot coals.

Ahhhhhhhhhh . . . . . . . .

So I wait in line. I shift like a centipede on hot coals.

By the way, while we are waiting, did you know there are some amazing studies and books out these days about the power of the mind to affect the health of the body? I recently read one of these books involving aging. A wonderful compilation of science-based experiments which show you have the ability to actually think yourself younger. By the time I finished the book, it was clear as day to me: it’s your fault if you die!

Well, I have my own anecdotal support for the mind’s affect on the body. See, I finally make it to the portable toilet. Shut the door. Prepare myself for action. And . . . nothing. Yup, I’m a little shy. The mere idea that 30 folks are sitting outside that door dancing from leg to leg is too much. I leave the portable toilet in failure.

But also a success. Duh, mind over body. I’m going to live forever, I tell myself, as I sit squirming in the front seat.

At last we make it to our destination, hike a little bit and . . .

Of course. Mountains to die for. So it must be true.

Colorado — come for the mountains . . . .

Joe

 

 

 

 

 

 

 

 

 

 

 

The bartender’s windows

“I don’t do interviews,” he says without a smile. His eyes sweeping both sides of the bar while he pours the beer.

Really?

The timbre of his voice catches me by surprise as it rumbles softly across the room like the early hint of an Iowa thunderstorm, dry and gravelly and deep.

“Let’s not call it an interview,” I say, with a nod towards my former life as a prosecutor.

He shakes his head, unimpressed by my sly interrogation tactic, and draws another beer for a customer.

Brian Cooney is an archetype. You know, like “the witch” or “the magician” or “the wise mother.”

Let’s see . . . pressed, long-sleeve white shirt. √ Black vest. √ White apron turned just so. √. White wavy hair. √ No-nonsense, down-turned mouth perfect for dead-pan deliveries. √ And stories about anything and everything, if you can get him to talk. √ Oh, yes, he pours drinks at his bar called, of all things, Cooney’s. √ and √

“The Irish bartender.” In the flesh.

Cooney’s Tavern has been around for over 30 years. It anchors the north end of the Beaverdale neighborhood in a small commercial strip on the west side of Beaver Avenue. You’re not going to be impressed by the outside. But open the door. Yup, it feels like a dip back into an earlier time, a better time. Old bricks that make up the wall come from a parking lot down near North High School. Table tops are marble wainscoting from a downtown building that was demolished. The backbar is pieced together from small-town Iowa bars long abandoned. And signs — old Irish road signs, old Irish pub signs, Cooney signs. All original. All speaking of another time and another place, which, of course, is now this place.

And a front bar that is dark and deep and a mile long.

By the way, Cooney may be reluctant to speak about himself, but he is not reluctant to speak out. There was a time, not so long ago, when he was concerned about the smoking in his bar. His uncle had been sending him literature about the dangers of second-hand smoke for over a year. So, one day he went to a hearing at the Iowa legislature and spoke in support of legislation banning smoking in places like his. But it didn’t go as planned.

“Somebody asked me at the hearing, ‘Is your establishment nonsmoking?’ And I had to say no. So basically that person called me out. You can talk the talk, but you can’t do the walk. So, what am I going to do? I’m driving back, mulling over this stuff, would I do it on my own? Not sure.”

Cooney gets back to his bar, opens it up at the traditional 2 p.m., and one of his night bartenders appears.

“Mandy is here. I asked her why she is here this early. She said she had to talk to me.

“She said, ‘I’m pregnant and my doctor said get out of that smokey bar. So I’m giving you two-weeks notice.’

“I said, ‘You don’t have to quit.’

“She said, ‘I can’t work in a smokey bar.’

“I said, ‘OK  . . . we will not be a smoking bar come Monday.’”

So, over a year and a half before the Iowa legislature acted, Cooney’s Tavern became nonsmoking.

“We can thank Vincent, who is now 10, for turning us nonsmoking.” Cooney laughs.

Cooney suddenly stops scanning the bar and looks directly at me.

“I just want to stress that Cooney’s Tavern wouldn’t be here without a group of dedicated bartenders and loyal customers.”

No doubt.

I look around at the people drinking and visiting at three in the afternoon on a school day. Cooney calls them all by name, knows exactly what they drink, how many drinks they drink, and when to bring their drink. It’s like watching a Paris waiter at work. Understated professionalism.

So, Cooney, what about those blue and purple windows up front?

“Those windows up there? I got those in 9th grade. I was working for a neighborhood contractor and I was cleaning up the job site near Holy Trinity. Those windows were out of the church hall. Nobody wanted them and they’d been thrown out. And so I took them home and put them in the basement. They were there for 10 years.”

Cooney draws a beer for a fellow down on the west end of the bar.

He returns and continues.

“When I first brought  the windows home, my dad asked, ‘What are you going to do with these?’ In 9th grade I said, ‘I’m going to put them in my neighborhood bar.’”

Cooney smiles to himself for a brief moment and shakes his head.

“My dad just looked at me.”

And with that, Cooney goes back to work, as the afternoon light shimmers through the window and splashes purple and blue against the bar.

Joe

 

 

 

 

 

 

 

 

 

 

A day in the life of the Denver City Park

The sun rises.

Okay. Here I am in Denver. That would be me pulling hard on the thin air after coming from the gently rolling hills of Iowa. Let’s see, I’ve tried every type of coffee shop. Wonderful. I’ve eaten all sorts of hot and spicy foods. A league of their own. I’ve spent a day up in the mountains. How can it be warm while walking in a foot of snow? And now I have a day free. What to do?

How about the Denver City Park?

8:00 a.m. The Canadian geese fly low and flat across the still icy pond. A perfect formation. Their large wings beat with a slow percussive thump like the air compressor at the auto garage. They turn and circle and talk loudly to each other. Amazing. But I see the mess of goose poop that the few walkers and runners are dancing around. This is one of those dog/cat or cow/bird videos of mixed species cohabitation. I bet this is a relationship still under negotiations.

9:00 a.m. A decision is made by someone. The geese circle one more time and begin their noisy descent into the pond. Wheels down. Flaps turned vertical. Safety light flashing. Lower, lower, lower . . . a gentle plop. And they immediately preen their wings as if they never left.

I find a bench. The perforated metal already hot from the sun. A breeze coming off the water now blowing over the metal plate in the concrete at the foot of the bench. “In memory of . . .”

10:00 a.m. The early morning runners and bikers finish their Very Serious business. Moms appear walking baby strollers — or jogging with lifelines attached to three-wheeled contraptions. Ponytails seem to be the fashion. Eyes forward. Ears budded up. Sun shining down. There will be no dilly-dallying today.

They all ignore me, a single old man sitting in the park. I get it. I would ignore me too. A public bench in the big city can be the repository of many an unsavory character. Isn’t that what our parents’ warned as they put newspapers down on the suspect benches before our innocent behinds could become contaminated?

Of course I smile at everyone. Why not? I already have a contaminated behind.

12:00 noon. The geese leave as the lunchtime crowd appears. Phones are everywhere. Lunch is not a time to be disconnected. That conversation that waited all morning can happen at last. “Last night’s party was amazing.” “Bill did what at dinner?” “My mother called again, can you believe it.” “Why aren’t these pants fitting better?” “At last those shoes are on sale.” “Is that a good investment?” “Did she really say that?” “Did he really do that?”

I totally understand wanting to connect with others. Although it is a little odd to witness all these people walking and talking alone. A new form of isolation perhaps. But today I belong to the Disconnected. With no phone in hand, I am left to wander City Park on real time. But, rest assured, I will pick up my iPhone at the end of the day, then I too can leave the ranks of the disconnected for the isolation of the connected. Great.

1:00 p.m. The sun shines hot. The ice on the pond begins to break off and drift just below the surface. Isn’t that how the Titanic went down? The hidden iceberg?
Fortunately, tragedy will be limited to that unsuspecting goose who hits the ice like a snowboarder and skids right up to the land. Perhaps that will be the latest thing at the Winter Olympics — goose-boarding.

3:00 p.m. A faint roar echoes across the park. A lion’s roar. It comes from the zoo . . . hopefully.

I can’t resist a visit.

Wow. There’s lions and hippos and rhinoceroses and elephants and tigers. Goodness. But look at those seals. Pushing, shoving, hugging, barking. Clearly teenagers out of control and having the time of their lives. I can hear my mom yelling from the kitchen: “Now, don’t get wet!”

5:00 p.m. Believe it or not, time to head home. Back to the interior of the park I go. The night shadows are already stretching out from the base of the trees, filling in all the snow-flattened brown grass with darkness. So, I dodge the goose poop through the deepening darkness anxious to get home.

Oops, I feel a soft squish under foot.

And the sun sets.

Joe

 

 

A rowdy crowd

“I’ll only give you my first name,” says the dapper old man with the swept-back white hair and trendy suspenders.

Is he kidding?

“You see I used to be an IRS agent.” He pauses. ”I’ve got too many enemies out there.”

Paul, first name only, doesn’t break a smile during this delivery. Sweet-faced Tony, who is sitting across the table from him, seems to bite his cheek to stop smiling.

Is 88-year-old Paul (“I’m going to be 89 pretty darn quickly”) making fun of me?

I think he might be.

One glance at this sober group of people with twinkling eyes and sharp wits and you realize that Paul is not alone in this congregation. Better be on your toes if you’re going to sit with this crowd.

Who are these folks?

Come to find out that every morning they all drift north from Holy Trinity to The Donut Hut on Douglas Avenue. Apparently, the combination of prayers and early morning Mass creates quite a hunger for coffee and donuts. They come. They hang out. They talk.

Joyce Ott and Jennifer Laxton are working behind the counter today.

“They’ve been coming in for a while. We look forward to it. They’re nice ladies. I like hearing their stories and stuff. I’ll sit here and listen. I eavesdrop.” Joyce laughs. “Their husbands are fun too.” More laughter.

Jennifer adds: “It makes you look forward to getting older.”

A week earlier, I corralled one of the women from the group, Margaret Durbala.

First, let me warn you that Margaret is someone you might dismiss as just another lovely grandmother-type, someone to look past as you’re ordering your donuts, the invisibility of older women.

That would be a mistake.

Tall. Forceful. Engaging. Open. Coiffed. Smart. Stylish. Smile lines that go five or six deep. And strikingly resilient.

“I was 19 when my mom and dad died,” Margaret states matter-of-factly. “We have five children. They never got to know my parents.”

My goodness. And where are you from?

“I was born in Beaverdale. Lived there my entire life. In fact, I’ve lived in the same home in Beaverdale for 53 years, the length of my marriage.”

Margaret then adds with a twinkle:

“They can’t get rid of me.”

My goodness.

Although it has not been the easiest life for Margaret.

“I worked at John Deere for five years. Then stayed home when we had our five children in six years. Then went back to work and worked at Mercy Hospital for 16 years. When you have five children you do what you have to do.”

She says all this with a shrug and almost a challenge — don’t you work hard too?

But there were obstacles for Margaret beyond the reach of hard work.

”I had cancer for a lot of years. Eight different kinds of chemo and radiation. The works. My last radiation was 2012. The more you read about different ways to get better, the main one is socialize. I think that is better than any medicine. I just think it is the best medicine there is.”

And your beliefs?

“Prayer is a big thing. You know you can get a lot of things taken care of with prayer. You don’t have to say a thing. Not even a structured prayer. I know it works. You can start with your family and pray out from there.”

And what about Holy Trinity?

“I’ve been with the Church forever. Baptized in Holy Trinity. Married at Holy Trinity. I go to Mass every morning. Recently there has been discussion about transgender people. Listen, you cannot close the door of the Church on anyone. You can’t judge them. That is the future of the Church.”

Margaret spoke of the old Beaverdale — Reed’s Ice Cream shop, the Bon Ton Tavern, Halliburton Grocery Store, and the movie theater where Farrell’s is now.

“My mother loved Jerry Lewis. She would laugh so hard it would just embarrass me. She’s been dead all these years, but I can remember her plain as day. I loved my mother.”

And Beaverdale now?

“There’s been a lot of change in Beaverdale over the years. You might as well enjoy it. Life is so much easier when you just go with the flow . . . Although, Beaverdale still has no parking.”

Margaret speaks of neighbors and friends and family and coworkers from Mercy Hospital and her Church buddies and the many people who have flowed in and out of her life. She pauses to take a deep breath, looks me in the eye, and smiles.

“People are so interesting.”

Back at The Donut Hut, the group is, according to their words, “solving the problems of the world.” Children and grandchildren and the latest political malfeasance are on the table. Paul-with-no-last-name wants to show me a bottle of cologne labeled “Trump.” Really?

Jennifer, selling donuts from behind the counter, leans over the glass top and says with a hearty laugh:

“Listen, when there’s six or seven of them, they definitely get rowdy.”

Amen to that.

Joe

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It was so cold . . .

. . . the water in the toilet froze!

Yup, there I am, minding my own business after the holidays, watching our adult kids go back to their own lives, putting away holiday decorations for another year, and feeling the gentle quiet of a cold Iowa winter settle peacefully around our retired lives. Meanwhile, the dark underbelly of bad luck was stirring. Our little hired-man’s house in the middle of a cornfield, our beloved getaway, was busy turning itself into an ice cube. Frozen solid.

How could this happen in a time of Siri and Alexa and drones? Where’s Big Brother when you need something besides a traffic ticket? At a minimum, I expected the minions from Dakota Access Pipeline to notice something amiss in their frequent helicopter flyovers near our home to check for leaks in their unleakable pipeline.

Apparently not.

And how could this happen in the first place?

Well, have you ever seen those big tanks next to houses in the country? No, they are not the same as the tanks you see at the local brewery. The tanks next to houses are propane tanks. When they run dry, the heat in your house stops. And when the heat in your house stops, and it’s -3 degrees outside, the goldfish in the bowl need to head south. Quickly.

So, of course, it is a late Friday evening. Everyone has left work. And we walk into a very cold house. My wife, the brains on our team, notices the faucets won’t turn and calls the plumber.

Jason Anderson, our plumber, says, “Oh no. Is the water in the toilet frozen?”

My wife looks. “Yes,” she says.

“Oh no,” repeats Jason. “Is the furnace running? Is the pilot light on?”

Hurry down to the basement — “Nope! And, by the way, the water in the coffee maker is frozen.”

“Oh no, it looks like you’re out of propane and the pipes are frozen. It’s too late.”

Yikes. “Too late,” said by a plumber is worse than coming out of surgery and being informed they took one look inside, saw it was hopeless, and closed you up again. There is no holy Lourdes Water to cure frozen pipes.

My wife and I can see our breath as we sit in our living room waiting for the propane truck to arrive. We pour water from our water bottles into the dog bowl for our thirsty dogs and we pull our hats down a little closer and add another layer of mittens. We shiver.

The water in the dog bowl freezes.

My wife calls Jason again. He tells us that we need to turn off the water to the house because once there is heat, the pipes will thaw, and we will have leaks everywhere. I get it, if we don’t want to start a hydroponic farm in the bedroom, we need to get the water off.

Fair enough.

But the faucet to turn off the water is frozen. There is no turning it off.

Ah-hah, Jason has a solution. We need to turn off the water from the outside of the house, from the water pit.

Great, I can do that.

One small problem, what exactly is a water pit?

It turns out that on the other side of the creek is a manhole that goes down to the rural water shut-off valve. The manhole is camouflaged by snow. I’m told to go down this hole with a pipe wrench, turn the knob clockwise, and then climb out of the hole. Easy as pie.

Now is a pipe wrench actually shaped like a pipe?

Luckily, our neighbor, Beau Perry, stops by. Beers for both of us in hand. He knows what a pipe wrench is and actually owns one. He gets his tool bag, we find the manhole under the snow, we pop the lid, we pop the seal under the lid, and look down in the darkness.

It looks a long way down. What else would like the warmth of such a lovely hideout? Duh, snakes, skunks, and alligators. Oh my.

We decide it’s too cold to open the beers.

Beau offers to go down in the hole, referencing my advanced age. Not a smile cracks his lips. Clever for such a young man.

I take the pipe wrench, slide into the hole, and balance with my elbows resting on the edges and my legs dangling in mid-air. Afraid to drop down. My wife comes out and takes a picture of her foolish husband. One more photo to add to a thick file.

Eventually, I drop the couple of feet further into the hole and turn the knob clockwise. It works. The water is off. The house is saved from becoming a lap pool. A victory for the good guys. Yahoo.

Ahhhh, there remains a tiny issue . . . I can’t get out of the hole.

Listen, I know this isn’t like being bombed by North Korea or waiting in a really long line at Starbucks, but I panic a little bit. There’s no place to get a grip on the sides and I’m not agile enough to pull myself out. I can only dangle. Forever. With snakes and skunks and alligators for companions. Hoping for an early spring.

After watching my predicament for a while, apparently entertained by my bobbing in and out of the hole like a jack-in-the-box, my wife and Beau decide to grab under my armpits the next time I surface and give me a boost.

With a few grunts, I am saved. A happy ending.

But I’m getting sidetracked.

“How cold was it?”

It was so cold . . . the water in the toilet froze.

Joe

 

 

 

 

 

Graziano’s tablecloth

“Tablecloths represent the good experiences of sharing a meal with friends and family. It represents the idea that we are a community. Where does community get its start? It gets it start from family and groups of friends around a table.” Leo Landis, State Curator, Museum & Historic Sites, curator of over 70 tablecloths in the Iowa collection.

“Decorative tablecloth of Iowa and Iowa symbols. Ca. 1950s. 44 x 51” White border with an outer decorative band of pink flowers. Inside the band of pink flowers is an outline illustrated map of the state of Iowa showing major cities, historic sites, parks, colleges, etc.” Iowa Department of Cultural Affairs, Museum Object Catalog 2012.027.02, tablecloth stitched and hemmed by the women from the Iowa Federation of the Blind. 

“Tablecloth, linen, handmade (spun and woven) by Mrs. W.W. Conklin in Fort Plain, New York in 1840. Brought by her to Fayette County, Iowa in 1864. Donated in 1901.” Iowa Department of Cultural Affairs, Museum Object Catalog A 08607.

“Tablecloth, diamond pattern. Woven in the home of Hezekiah and Sarah Gilbert Gear from flax raised on their farm near Pittsfield, Massachusetts. The weaving was done by an Indian woman who came each year to their place to do the necessary weaving for family uses. This table cloth was given to their daughter Angelica, for her household outfit at the time of her marriage to Charles Mason of Burlington, Iowa.” Iowa Department of Cultural Affairs, Museum Object Catalog MF 051.

“The tablecloth was tattered and stained when I first saw it.”

Frances Graziano sits in her narrow office located just to the left of the meat counter where  a butcher is weighing a mound of sausage. Her cell phone buzzes faintly. An adding machine awaits an arm’s length away. A computer is propped open and nearly cradled in her lap. Invoices and orders and notes cover her small desk. A clerk pokes his head in the door to remind her of a vendor visit.

Francis, with twinkling eyes, a broad smile, and a bit of vibrato to her voice, continues.

“This is not just a material item. There is so much sentimental value, so much history, so much human emotion based on the material in the cloth.”

Graziano’s tablecloth is not why I’m here. Food is what got me here. Exhausted from eating turkey and ham and party potatoes, my family demanded pasta, cheese, olives, and sausage. Italian food. Salt-of-the-earth food. Graziano-Brothers-Italian-Grocery food.

But, after entering the store and going through the swooning decompression of breathing one part oxygen and two parts Italian spices, I see a framed tablecloth.

“John Murano walked in with this tablecloth and told me this story.”

Frances pauses, lost in thought.

“He said when his mother, Rose Graziano, was young, she lost both her parents. Her last name happened to be Graziano, but she was no relationship to us. Being an Italian in Des Moines you knew each other. That was a community. So my grandmother felt bad for this young girl, so she took her on as a godchild.”

By accepting Rose as a “godchild,” Frances’ grandmother agreed to care for and guide Rose as she grew into adulthood.

“When Rose married in 1939, my grandmother had the tablecloth made as a wedding present. Rose was so touched that someone not even related would do such a wonderful gesture, just like a mom or an aunt. Because of that gesture, Rose used that tablecloth every day for the rest of her life on her dining-room table.”

Really? The same tablecloth?

“When Rose passed away, her kids were cleaning up the estate and they all stopped when they got to the tablecloth. They thought it was of such high value to their mom they needed to do something with it — even though it was tattered and stained. Over 40 years of use, you  know. But that tablecloth had a story. John gave it to us.”

An old tablecloth?

“We had to have it framed and hanging in the store because what I heard immediately from his story is that it represents a sense of community. No matter who you are, who you’re related to, you’re still family. We still take care of each other as a community.”

And with that Frances goes back to work . . . and I drive home . . . to put a tablecloth on the table.

Joe

 

 

 

 

 

 

The unexpected greeter

On With Life, this is Carol, may I help you?”

Maybe.

Carol Murken’s desk is just in the entrance. An entrance with couches and large windows and sunlight and plants and airiness. I’m not fooled by the casual spa feeling of it all. Not even by the scenic pond out front. Nope. This is a place for those needing to learn to live as best as they can after brain injury. Period.

On With Life — for “post-acute inpatient rehabilitation,” the card in the tray says at their Ankeny complex.

I’m here because my daughter’s friend is here. She walked in this same door as me. Well, actually, not walking. Or moving her hand. Or lifting her arm. A bad situation.

So I’m a little wary on this first visit. Unsure of what I’m going to see or hear. Is it going to be overwhelmingly sad? Can I be supportive when all I want to do is run to the car and pretend bad things don’t happen to good people? I think I need a bathroom.

Ah, but then Carol’s laugh echoes around the room. It begins as a throaty “hah, hah, hah, hah,” that eventually lilts up, like she’s sliding across ice, and then ends with a musical hiccup. It’s a Broadway musical in itself. Joy-filled. A shaking fist to sadness.

“Welcome,” Carol Murken says to me. “How are you?”

Really?

Several visits and several months later, I sit with Carol. Curious. Why would anyone choose to be a receptionist in a place that deals with such hardship?

“My history is in advertising agencies,” she explains. “I was at a point in my life where I got up, went to work, went to bed, and there just wasn’t anything fulfilling. I’m fulfilled when I feel like I’m helping others. I was feeling empty. I wanted to do something that made me feel like I was making a difference in someone’s day.”

But why here?

“It is an amazing place, which is what I love. Miracles happen here every day. You’d think it might be a sad place since it deals with brain injury.”

You’d think.

“But every day you hear therapists in the hallway giving people high fives, cheering, ‘Yay, you’re doing great, keep it going.’ It is a fabulous environment. It is so positive. And everyone here is so nice. It has been a fabulous career change.”

And so it seems.

My daughter’s friend, my friend, learns how to walk. She learns to lift her arm. She learns to type with both hands on her computer. A few months later she roams the halls like a politician at the Beaverdale Fall Festival parade — giving waves, passing on encouraging words, cheering everyone’s success and commiserating with their struggles. I attend her graduation from On With Life with thirty other people. A gigantic group hug with a few tears. I am awed.

“I get to know the families of the person served because they’re here every day. I try to be their advocate. How’s it going today? Just a happy face when they come in the door not knowing what today is going to bring for their loved one. And if they need anything, I’m the go-to person. Anything I can to make their stay better.”

The “person served”? Not a patient? Not a client?

“Isn’t that great? Person served. That’s what they are and it’s what we do.”

“Excuse me,” she says as the phone rings again.

On With Life, this is Carol, may I help you?”

Joe

 

 

 

Cleaning your ducts

Having the  air ducts in your home cleaned is apparently something you can do. I never have. The idea has always fallen into the category of vibrating weight-loss belts, colon cleansers, and healing magnets for arthritis. Aspirational for sure. Things we all want. But really? A clean duct?

But my wife is nothing but persistent. She tells me we’re getting clean ducts. She argues that they haven’t been cleaned since 1935. (So what’s the rush?) She says it will solve all the dust problems in our house. (How about we get rid of a dog or two and trade-in the cat?) She says it will help our allergy-prone adult kid who is living with us. (How about the kid moves out and gets a job to support her aging parents?) I suspect what is really going on is that my wife is going through a list in her head that has “clean air ducts” as item-number 46 and then further down the list is “divorce lame-o husband.” I get it.

And, of course, it turns out that I was wrong. About the ducts that is.

Dustin Kistler and Tom Brown are the two technicians that appear for Clear Air, a company on the north-east side of Des Moines.

Professional, friendly, and nonplussed by my snoopiness, they work around my questions.

What’s that big machine? Are there really two vents in every room? Won’t the old ducts explode when you suck out the air? And what is “negative” air? Is that like a house with a bad attitude? Have you ever found anything weird in a duct before?

You get the idea.

“We found bath towels, cigarettes, UNO cards, toys, half of a cheeseburger, a syringe, a dead bird, five bucks. One of our coworkers found a stack of nudie mags once.”

Dustin, with his boyish grin, shakes his head and continues:

“Once we went to a woman’s house, they didn’t have all their returns and supplies covered, and so Tom went through and sealed them. We turn on the compressor and this lady comes flying out of the house, ‘My cat’s in the ducts.’ Sure enough, the cat was in the ducts trying to get out, but we had sealed it up.”

“He had some trauma, but he was all right,” says Tom with deadpan delivery.

And negative air?

“You’re not the first one to ask that,” says Dustin. “The negative air speaks to that machine. It is a negative-air machine. It puts your whole system under pressure. In layman terms it essentially creates a giant suction. We then use our air wands to push down each vent. Anything airborne gets pulled out. It is like a big sweep.”

“Imagine a giant shop vac,” says Tom.

Dustin then shows me pictures of a before and after look at one of my ducts they just cleaned.

I scream.

Some people are embarrassed by all the dirt and debris,” Dustin says. “But it is what it is. We aren’t judging.”

“You might as well claim responsibility for a forest,” Tom says.

“I prefer them dirty. It justifies what we do. It’s much more beneficial for the homeowner. It just promotes indoor air quality. It really does help,” says Dustin, “you never know what you’re going to find.”

And that’s that. They pack up their giant negative-air machine. Take away all the garbage they collected out of our ducts. And get ready to leave for the next job.

“Every day is a new adventure,” says Tom.

Joe

 

Family business

The morning sun shines directly into the room bouncing off the walls and floor ending in a splash of bright. The faint smell of oil and rubber and exhaust drifts through the side door that goes into the shop.  A woman sits patiently with legs crossed reading from the stack of magazines, jiggling her top leg. A man stands at the counter, hands resting on the counter, paying his bill. Meanwhile, keys come and go from a peg board on the side wall, mechanics pop in and out, and the phone rings on the counter with an echo from another phone in the shop.

Nichole Allen takes care of all this — the woman, the man, the computer, the mechanics, the bills, the ringing phone . . . and even me. All with a wide smile.

Terry’s Auto Service, in Clive, Iowa, is a family business that has survived for nearly half a century. Begun by Terry Allen at the end of the Vietnam war, he has employed family and friends from the very beginning.

“Even my mom and dad worked for me for a while,” Terry says. “They never charged me a dime. It’s always been family.”

Terry’s hair is pulled back in a tight ponytail. His work shirt is buttoned tight against the chill. His hands are large and dense. His mustache moves up and down to catch the smiling corners of his mouth as he launches into a story.

“It was summer and I told my daughter Nichole she had two weeks to get a job. She didn’t think I was serious. After two weeks, Monday morning rolled around and I told her to get up, she was going to work with me. I brought her in and had her answer the telephone — 20 years ago today.”

The mustache moves.

“I’d never worked in the office, it was new to me.” Nichole picks up the thread. “I had to learn a lot about cars because people expect you to know what you’re talking about. Over the 20 years I’ve worked here, I know a lot about cars. I’ve just been forced to.”

And Nichole’s labor turned into one of “love,” to use her own word.

“The great thing is the mechanics communicate well with me. I can trust what they tell me. They are honest guys, that’s why we hire them. That’s why we keep going. We just try to be honest and fair and you know people come back to see you. It’s not hard to figure out. You’re just nice.”

She flashes another ear-to-ear grin to underscore her point.

“My customers are kind of like my family. I’m very lucky to have such clientele. We are on our third generation of customers, almost onto the fourth. We have children that have come in with their parents, and when they start driving they come in with their own car, and when they get married they come in with their wive’s cars, and then their kids get born, and they come in. We haven’t advertised for over 15 years.”

In 2006, Terry sold the automotive side of the business to his friend Eric Johnson. Terry runs the exhaust side. Nichole works the front desk for both.

“Family is everything to me. You know, I didn’t notice it as much until my mom passed. You don’t know day-to-day how much time you’re going to have with someone. I feel so fortunate to work here with one of my sisters and a brother-in-law married to another sister and my cousin.”

Nichole pauses.

“I was having lunch with my dad yesterday and said we are so lucky to be having lunch together every day for 20 years.”

Nichole smiles to herself.

Joe

The old man, the combine, and baseball

“I’d offer you lunch, but I’ve already eaten it.” The old man says without a hint of a smile.

Dry humor fits this landscape of dust and whirling blades and blowing chaff. A foreign country for sure, where everyone operates on a seasonal punch clock. Not my world, even though it’s just a few miles from Des Moines, Iowa.

But I can’t resist a big truck, or, to be more exact, a large combine.

The combine turns at the end of the row and waits expectantly for me to climb up. The machine looks like something out of a futuristic movie — foreign, large, and slightly menacing.

“I was so busy trying not to hit you, that I forgot to drop the load,” the old man shouts down over the engine noise.

I didn’t realize that hitting me was an option. Or is this another joke?

The old man sits high above the ground in a glass enclosure. He’s 80 years old. He seems friendly enough. And he must have climbed up into the combine by himself. I clutch the only ladder with some misgivings. Don’t the big rock climbers have to tie off before they ascend? He pokes his head out. Waves me up with a grin.

Warm, friendly, easy to smile, Bill Gannon welcomes me into his cab.

And off we go — air-conditioned, two soft seats, Boeing 747 controls, and the ball game on the radio.

How does this machine even work? As far as I can tell the combine runs over the beans and the beans vanish. It’s as simple as that. Magic.

And then the steering wheel begins to steer by itself.

“This combine has auto steer.  So you see it is no hands. GPS. It keeps in touch with the satellite which keeps in touch with the steering mechanism. And it works.”

See. What did I tell you? Magic.

“The combine has changed big time over the years. The first combine I owned I pulled with a tractor. It cut six foot. That was the width of the platform. You could crowd three rows of beans in there. Today we’re doing approximately 22 rows of beans. It is a 25-foot platform.”

We gently sway as we move across the field, down the slope, and over the still-green waterways, all within sight of the valley where the old railroad used to make the run to Kansas City.

“There’s some nice views here.” Gannon gestures with his free hands. “A couple of years ago, we got designated a century farm. This quarter section was the ground that was in the Gannon family for over 100 years. My grandfather purchased this quarter section in 1887. My dad wound up with it. Then my dad left it to me.”

What will happen after you?

“I don’t know. I would hope it stays in the family. But when you’re dead, you can’t control it.” Gannon shrugs and laughs quietly.

And your life? Has it been what you hoped for?

“I liked all the things in my life. When I was doing it, I enjoyed it.”

Really?

“Many years ago, I ran for governor in the Democratic primary. Running for governor now wouldn’t be much fun I don’t think. There’s too much acrimony going on. Back when I was in the legislature, we had people disagree, but we were civil to each other. I was in the legislature six years. I was minority foreman four of those years in the Iowa House.”

Sure enough, Gannon was in the House of Representatives from 1965 to 1971. He  ran for governor in the primaries in 1970 and 1974. He ran for lieutenant governor in the general election in 1972. His focus in those legislative days — equal pay for women and the environment. “I ran on the same issues that are still around today,” he points out.

“We didn’t have any money to run. If you don’t have money, you have to do something to draw attention to your campaign. And our campaign was Ride for Reform. I rode that horse, actually two horses, right at 1300 miles total.” He shakes his head at the thought.

After all the excitement of your life, isn’t this a little lonely sitting up in this combine on a cold, fall day in Iowa?

“Not at all,” he says, as he turns the big machine around at the end of the row. “I love listening to the ball games.”

So we sit quietly. The combine whirls its way across the bean field, the steering wheel steers itself, and the cab sways back and forth like the crow’s nest on an old whaling ship.

“Fly ball to center field . . .”

Joe